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Operational management


We provide support for organization managers in process analysis, system integration, processes of identification, and elimination of gaps, bottlenecks, and inefficiencies. We assess human potential as well as tools and technologies. We advise and lead organizations through difficult transformation processes, as well as accompany during the consolidation of changes and their integration with the culture of the organization. We design, build, and implement effective and efficient systems, processes, mechanisms for their assessment and measurement, and provide ways of their continuous improvement.


Our services include:

  • defining goals;

  • implementing and improving management by objectives;

  • implementation and improvement of integrated GRC (governance, risk, compliance);

  • implementation and improvement of process management;

  • process optimization;

  • implementation and improvement of management control systems;

  • implementation and improvement of internal control systems, including according to COSO;

  • implementation and improvement of management systems, including quality management according to ISO 9001, environmental management according to ISO 14001, health and safety management according to ISO 45001, corporate social responsibility ISO 26000;

  • implementing and improving risk management systems, including in accordance with COSO ERM, ISO 31000, FERMA;

  • implementation and improvement of project management processes.

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